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Review Request Text Templates for Local Businesses (Copy & Paste)
Updated October 15, 2026 · Some links may be affiliate links. How we make money.
In short: The best review request text is short, personal, sent right after the job, and includes your direct Google review link. Below are copy-and-paste templates for contractors, cleaners, salons and Airbnb hosts, plus a follow-up reminder. Send them to every customer, not just the happy ones, to stay within Google's rules.
Before you send
- Get your direct review link from your Google Business Profile.
- Send it within a few hours of finishing the job.
- Ask every customer. Google prohibits incentives and review gating.
Templates
Contractors / home services
Hi {first name}, thanks for choosing {business} today! If you have a minute, a quick Google review really helps a small local business like ours: {link}. Thank you! - {your name}
Cleaning businesses
Hi {first name}, your clean is all done! If you’re happy with it, would you leave us a quick Google review? {link}. It helps other neighbors find us. Thanks!
Salons & spas
Thanks for coming in today, {first name}! We’d love to hear how you liked your visit: {link}. See you next time!
Airbnb hosts (direct guests)
Thanks for staying with us, {first name}! If you enjoyed your stay, a review helps future guests: {link}. Safe travels!
Reminder (3–5 days later, once only)
Hi {first name}, just a quick reminder in case you missed it. Here’s our review link if you have a moment: {link}. Thanks again!
Automate it
Most CRMs and field service apps can send these automatically when a job is marked complete. HighLevel includes reputation management in its core features. See Google review request setup and how to get more Google reviews, or browse reviews & reputation tools.
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FAQ
When should I send a review request text?
As soon as possible after the job is done or the invoice is paid, while the experience is fresh. Send one reminder a few days later if they haven't left a review.
Can I offer a discount for a review?
No. Google's policies prohibit offering incentives for reviews and selectively asking only happy customers. Ask every customer and don't offer rewards.
Where do I get my Google review link?
In your Google Business Profile, use the option to ask for reviews or share a review form. It gives you a direct link you can paste into texts and emails.