Services › Missed-call text back setup
Missed-Call Text Back Setup for Local Businesses
In short: Missed-call text back sends an automatic text to anyone whose call you miss, so they get an answer instead of calling your competitor. It can run on a field service app, an all-in-one CRM like HighLevel, or a simple texting setup. We set it up on the tools you already use where possible.
How it works
- A customer calls and you can't pick up.
- Within seconds they get a text from your business number, something like "Sorry we missed you, how can we help?"
- Their reply lands in your inbox or app so you can book the job.
- Optional: an AI receptionist answers the call before it ever goes to voicemail.
Ways to set it up
- All-in-one CRM: HighLevel can run missed-call text back as a workflow alongside your pipeline and follow-ups. HighLevel's pricing page lists Starter at $97/month, with usage charges for phone and SMS. HighLevel review
- AI receptionist instead: tools like Rosie answer the call and text you a summary. Rosie review
- Field service app: if you run on Jobber, see how its add-ons compare in GoHighLevel vs Jobber.
Step-by-step guide: How to set up missed-call text back for a small contractor. Want a number for your shop? Try the missed-call revenue calculator.
Try HighLevel free for 14 days ↗ (affiliate link)
FAQ
What is missed-call text back?
An automation that texts callers you miss from your business number, so they can tell you what they need by text instead of hanging up and calling someone else.
Do I need a new phone number?
Not always. Depending on the tool, you can forward your existing number or add texting to it. We check what works with your current phone setup on the intro call.
Is it better than an AI receptionist?
They solve slightly different problems. Text back is cheap and simple. An AI receptionist actually answers the call. Many businesses start with text back and add an AI receptionist later.
Related
- Missed-call text back guide
- AI receptionist setup
- Lead follow-up automation
- Roofing & contractors tools
Some links are affiliate links (marked). See our affiliate disclosure.
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